Course Description
Local public services, including drinking water, waste management and basic health care have a huge impact on our daily lives and well-being. Unfortunately, the poor often lack access to these important services. In this regard, municipalities and local governments have a huge potential in improving the living conditions of the poor by good delivery of the provided services. In this course, participants will learn techniques used to ensure that basic services reach the poorest people as well as setting up financial services in a transparent and democratic way to support their goal.
Course Objectives
- Increasing insight into the basic conditions for good local service delivery
- Understanding the role of municipalities in creating conditions and maintaining oversight
- Being familiar with the impact of improved service delivery on the realisation of the MDGs
- Being able to link results based management, public financial management and local development plans
- Learning how to improve collaboration and interaction between public and private sectors
Who Should Attend?
- Managers
- Supervisors
- Professionals working in the field of local governance
- Public service provision officers
- Anyone involved in public sector reform and economic development
Course Details/Schedule
- Introduction
- Basic functional activities of local government and municipal service delivery
- New institutional models of local government
- Overview of policy and legislation
- Local government in a systems of cooperative government and municipal
- Monitoring and supervision
- Composition, election and term of local government
- Political structures and internal procedures
- Developmental planning and unique legal requirements
- Mechanisms and options for service delivery
- Principles for safe delivery
- Elected representatives
- Efficient service delivery
- Creating partnerships
- Implications for financial viability
- Human resources
- Labour issues
- Maximising social development and economic growth
- Working together with local citizens and partners
- How do you know if your municipality is developmental?
- Integrated development planning (IDP)
- Budgeting
- Performance management systems
